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Xcede IT is a full service information technology company based in Rochdale, Greater Manchester. We cover the
whole of the UK from our office with both remote and on-site servicing. Our team provides over 110 years of combined experience.
Xcede IT is a full service information technology company based in Rochdale, Greater Manchester. We cover the whole of the UK from our office with both remote and on-site servicing. Our team provides over 110 years of combined experience.
However your IT systems are currently being supported, we can help. The management team at Xcede IT has over 110 years of relevant experience, whether that be in technical support, technical account management or system design.
Cyber Security covers all aspects of protecting your data and your systems from theft and disruption. Sadly, the targets of such attacks are no longer limited to large corporations and government bodies.
If you are one of the huge number of organisations running Microsoft products, you will need an experienced IT Support provider who knows which Microsoft products and subscription plans are the most appropriate for your business - one size does not fit all!
Unfortunately, you will only find out how good your backup and disaster recovery mechanisms are when they are needed. Xcede IT will ensure that the most appropriate products and plans are in place.
From September 2023, you will no longer be able to order a regular telephone line from BT. ISDN and PTSN technology (i.e. hard wires) is old and will soon be obsolete. The alternative has been around for some years, 'VOIP' which is basically telephony over the Internet.
Your Internet connectivity must be fast, reliable, resilient and fit for your business needs now and in the future.
Experience the difference.
A three step process that we make simple...
Use the button below to send us some details.
We will contact you and will want to meet you in person, at your premises or ours, to make sure we fully understand your requirements. One of our senior technicians will need access to your systems to assess your current situation.
Once you receive our detailed proposal, we hope you will give us the go-ahead.
Our on-boarding process is comprehensive, tried and tested to make the transition of using our services as simple and painless as possible.
See what our valued customers say about our services.
Can’t find the answer you’re looking for? View all our FAQs or Contact us
One of the few reasons a technician should ever have to come to your premises is if there is a problem with the device that connects your organisation to the Internet, i.e. the Firewall. Sometimes, a problem with the Firewall can be rectified simply by switching it on and off but if this doesn’t work, a visit will probably be required. Any other technical issues you encounter can probably be resolved by our technicians connecting to your system from their remote location.
The problem with having a single individual looking after your IT Support is that sometimes and for a variety of reasons, that person may not be available. Unfortunately, that single person may be the only one who has the credentials to access aspects of your system so it is not so easy for just anybody to come along and pick up from where they have left off. Xcede IT can work together with your existing provider to ensure that continuity of service is secured.
If your current IT service provider is providing you with the service you need and at a price you can afford, there may be no reason to change. But how do you know that your systems are as secure as they should be? How do you know that there isn’t technology out there that can greatly enhance your operational efficiency or security? Allowing an alternative IT Support provider take a look at your systems may help you confirm why you do or don’t need to consider changing.
Of course you can, but we may be limited as to how much help we can provide without an intimate knowledge of how your systems have been set up. It is also quite possible that we are busy with our contracted customers, who would take priority over assisting you. But please call us by all means and we’ll see what we can do.
